Refund policy

One-Year Limited Warranty

Every UNISPO wader undergoes strict quality inspection and 100% waterproof testing before leaving our factory. Your waders are covered by a One-Year Limited Warranty from the original date of purchase against defects in materials and workmanship under normal use. If a manufacturing defect is confirmed during the warranty period, UNISPO will, at its sole discretion, repair or replace the product with the same or an equivalent model.

This warranty does not cover :

• Damage caused by accidents, misuse, abuse, or negligence
• Improper care, cleaning, storage, or maintenance
• Punctures, cuts, tears, or abrasion from normal use
• Damage caused by sharp objects, excessive heat, chemicals, or pets
• Normal wear and tear, or damage from improper sizing
• Unauthorized modifications or repairs

To submit a warranty claim, please email us at support@unispo.net with your proof of purchase, photos of the issue, and a brief description of the problem. Our team will review your claim and provide further instructions promptly.

Return Policy

We offer a 14-day return policy. You have 14 days after receiving your item to request a return. To be eligible, your item must be unworn, unused, with tags attached, and in its original packaging. A receipt or proof of purchase is required.

To start a return, please contact us at support@unispo.net to obtain the correct return address. Please do not ship your item until you have received return address confirmation from our team. Items sent back without prior authorization will not be accepted.

The fastest way to exchange an item is to return it and place a new order for the desired item once your return is accepted.

The following items are not eligible for return or exchange :

• Final sale items
• Gift cards
• Items marked as non-returnable

Please note that damage caused by misuse or improper handling is not eligible for return or replacement.

Refund Policy

Once we receive and inspect your returned item, we will notify you of our decision. If approved, your refund will be processed to your original payment method within 14 business days. If more than 15 business days have passed since your refund was approved and you have not received it, please don't hesitate to contact us at support@unispo.net.

Quality Guarantee

We stand behind the quality of every product we sell. If you receive an item with a manufacturing defect or quality issue, you may request a free replacement within 14 days of receiving your order. Please provide photos or videos as evidence, and return of the original item may not be required depending on the situation.

Thank you for choosing UNISPO. We're committed to providing dependable gear that helps you explore with confidence. If you have any questions, our support team is always happy to help — support@unispo.net